Frequently Asked Questions
Everything you need to know about your Wear Felicity experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our 'Track Order' page to see real-time updates on your delivery.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that personalized or custom-made pieces are final sale unless they arrive damaged or defective.
Do you ship internationally?
Yes, Wear Felicity ships to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.
How should I care for my jewelry and apparel?
To maintain the quality of your items, we recommend avoiding contact with water, perfumes, and harsh chemicals. Store jewelry in a dry place and follow the specific care labels on all apparel items.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout process.
Can I make changes to my order after it's placed?
Because we strive to process orders quickly, we can only make changes within 2 hours of purchase. Please contact our support team immediately if you need to update your shipping address or item selection.